Legal
The agreements and policies that govern your use of Ratelimitly, in one place.
Customer agreements
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Terms of Service
The agreement between you and Ratelimitly Technologies - FZCO for use of the Service. Incorporates the policies below.
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Acceptable Use Policy
What you may not do with the Service.
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Service Level Agreement
Availability commitments — and their current early-access status.
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Data Protection Addendum
Processor terms for customers who need them under data protection law.
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Security Overview
How the Service is secured, and how to report a vulnerability.
Privacy
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Privacy Policy
What personal data we process, why, and your rights. Includes our cookie practices.
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Sub-processors
The third-party providers that process data on our behalf.
Intellectual property
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Copyright & IP Complaints
How to report content or use of the Service that infringes your rights.
Legal requests
Government, law-enforcement, and civil legal requests concerning the Service should be addressed to Ratelimitly Technologies - FZCO, DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates, or by email to contact@ratelimitly.com. We review every request for legal validity and scope before responding.